Frequently Asked Questions

You may find an answer to your question in our Frequently Asked Questions! Please check this page first, as we may not be able to respond to individual e-mail requests immediately.

Email Addresses


Send a letter to the editor about the content of the Adventure website at


For information on sponsoring an online feature, email
Information on advertising in our print publications appears in our online Media Kit.

Customer Service: Magazine Subscriptions

Access 24/7 online customer service for National Geographic, National Geographic Kids, Little Kids, and Traveler magazines to change your address, check your expiration date, report a missing or damaged issue, and much more. Or contact us by email: or call +1 800 NGS LINE (800 647 5463) or +1 813 979 6845.

Digital Magazine Subscriptions

Find answers to your questions here. Still need help? Use the appropriate email address below:
National Geographic magazine: ngsdigital@customersvc. com, 1 800 895 2068
National Geographic Traveler: magazine travelerdigital@, 1 866 808 0818
National Geographic Kids magazine: ngkidsdigital@, 1 866 808 0841

Donating to National Geographic

Donate online or contact us at givinginfo@ngs. org or +1 202 862 8638 with questions regarding your donation in support of the Society's work in exploration, research, and education. Thank you for your support!


Plan It Green Live:
Animal Jam:
Game apps:
Downloadable games:

Genographic Project

Send us your questions regarding the Genographic Project to

Genographic Project en Español

Envienos en Español sus preguntas sobre el Proyecto Genographic a genographicespanol@ngs. org.

Mobile Applications and More

Email us with comments or support questions regarding our content for iPhone, iPad, Android, Windows Mobile 7, and more:

If you need help with our magazine apps, please refer to the digital magazine subscriptions section.

National Geographic Channel

Please send your comments or questions regarding our television programming via our feedback form or call +1 202 912 6500.

National Geographic Expeditions

For more information or to reserve your space, call toll-free 1 888 966 8687, or reserve online at
For email inquiries use this form.

National Geographic Explorer (our classroom magazine)

Contact info

National Geographic Kids Magazine

Send an email about NG Kids or Little Kids magazines to:

National Geographic Magazine

Send a letter to the Editor about the content of National Geographic magazine to ngsforum@

National Geographic Maps

Contact us with questions about our maps at or call 1 800 962 1643.

National Geographic Museum and Live!

Customer service and tickets: email or call 202 857 7700 (M-F 9 a.m. - 5 p.m.). Group sales: email or call 202 857 7281 (M-F 9 a.m. - 5 p.m.).

Photography: Stock Photography

National Geographic Stock's photography collection offers the best in rights managed and royalty free wildlife, travel, landscape, and lifestyle photographs available for professional editorial and commercial licensing. They also represent international commercial photographers specializing in lifestyle, adventure, travel, and landscape photography. Available for assignments. Online portfolios are available. Email

Photography: Prints

You can order beautiful National Geographic prints for your home or as a great gift. Browse through our collection.


Send comments, questions, or concerns regarding the National Geographic News site to newsdesk@

Media Relations

Send press inquiries to On deadline? Call 202 857 7027.

Speakers Bureau

Send inquiries about having a National Geographic photographer, adventurer, explorer, or scientist speak at your next event to

Site Feedback

Feedback form

Traveler Magazine

Send a letter about Traveler magazine to

Your Shot & Your Shot Puzzles

Help Form
Frequently Asked Questions

Video/Stock Footage

License the work of hundreds of award-winning cinematographers through National Geographic Creative at

Videos/DVDs Product Inquiries or Customer Service

Email or call 800 627 5162.


Not sure where to send your feedback or questions? We’ll pass it to the proper department. Please keep in mind that the high volume of mail does not allow us to send everyone a personal answer. Fill in our feedback form.

Mailing Addresses

Bulk and Trade Orders/Special Sales

National Geographic Society Special Sales
P.O. Box 10543
Des Moines, IA 50340

Classroom Magazines

(Explorer, Extreme Explorer, Young Explorer)
[Name of Magazine]
P.O. Box 11305
Des Moines, IA 50347

Donating to National Geographic

National Geographic Society Development Office
1145 17th Street NW
Washington, D.C. 20090-8199

Education Programs

National Geographic Society
1145 17th Street N.W.
Washington, D.C. 20036-4688


National Geographic Society
1145 17th Street N.W.
Washington, D.C. 20036-4688

Magazine Orders

(National Geographic, National Geographic Traveler, National Geographic Kids and National Geographic Little Kids)
[Name of Magazine]
PO Box 62130
Tampa, FL 33662-2130

Maps: Product Inquiries

National Geographic Maps
212 Beaver Brook Canyon Road
Evergreen, CO 80439

National Geographic Books (General Audience)

National Geographic Society P.O. Box 10543
Des Moines, IA 50340

National Geographic Children's Books

National Geographic Society
P.O. Box 4002864
Des Moines, IA 50340

Online Store/Catalog Inquiries

National Geographic Catalog/Online
777 South State Road 7
Margate, FL 33068
United States

TOPO! Digital Maps

National Geographic Maps
212 Beaver Brook Canyon Road
Evergreen, CO 80439

Telephone Numbers

Donating to National Geographic

Toll free 800 373 1717 (U.S. and Canada only) Outside the United States and Canada: +1 202 862 8638

General Society Information

800 NGS LINE (800 647 5463)
800 548 9797 (TDD)
Outside the United States and Canada: +1 813 979 6845

Maps—Product Inquiries and Support

800 962 1643

National Geographic Adult Books

Toll Free 888 647 6733
Outside the United States and Canada: +1 515 362 3345

Magazine Orders

(National Geographic, Traveler, Adventure, and National Geographic Kids)
800 NGS LINE (800 647 5463)
800 548 9797 (TDD)

National Geographic Children's Books

Toll Free 877 873 6846

National Geographic Channel/Information or Inquiries

+1 202 912 6500

National Geographic Expeditions

For more information or to reserve your space, call toll-free 1-888-966-8687, or reserve online at

Videos and DVDs Product Inquiries

800 627 5162