FAQs: Contacting Us


When is the best time to reach the National Geographic Society's Customer Service Center by telephone?

Operators at the Society's Customer Service Center are available Monday through Friday 8:00 a.m. to 12:00 a.m. and Saturday 8:30 a.m. to 7:00 p.m. ET. However, the best time to call is Tuesday through Thursday between 4:30 p.m. and 7:30 p.m. ET.

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How do I contact magazine editors to comment on articles appearing in the NATIONAL GEOGRAPHIC, WORLD, TRAVELER, or ADVENTURE?

You can reach our editors via e-mail at askngs@nationalgeographic.com or via traditional mail at:
National Geographic Society
Research Correspondence
1145 17th Street NW
Washington, D.C. 20036
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How do I contact the Web site staff?

Nationalgeographic.com has listed many of their commonly requested e-mail addresses at nationalgeographic.com/community/email.html.

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