The G Adventures Book with Confidence policy lets you cancel and rebook a National Geographic Journeys or Family Journeys tour with no added costs closer to the time of departure, giving you added flexibility and peace of mind.
Effective January 19, 2022 to August 31, 2022, book a National Geographic Journeys or Family Journeys tour departing between July 1, 2023 and April 30, 2023 and you can cancel and rebook on another National Geographic Journeys or Family Journeys tour up to 14 days prior to your departure date.
Receive access to the G Adventures ‘Book with Confidence’ travel policy for bookings on select National Geographic Journeys and Family Journeys tours, for select departure dates. Bookings must be made by August 31, 2022 at 23:59 EST for travel until April 30,2023. Travelers who have been issued a Suspension Travel Credit as a result of a tour suspension due to COVID-19 are entitled to use such Suspension Travel Credit for bookings under this Book with Confidence policy.
Tours Departing Between July 1, 2021 and April 30, 2023
Passengers who make National Geographic Journeys or Family Journeys bookings under the G Adventures ‘Book with Confidence’ travel policy for a tour departing between July 1, 2021 and April 30, 2023 will be permitted to cancel their confirmed tour services, pre- or post tour accommodation services, extra services, or transfer services at any time prior to 14 days from the date of tour departure at no charge if they also rebook another National Geographic Journeys or Family Journeys tour service and/or reschedule travel to a later date, which later date must be within two years of the initial departure date. The passenger must rebook their deferred travel at the same time as their cancellation in order for the ‘Book with Confidence’ policy to be applicable. Regular terms and conditions apply to all cancellations or rebookings made within 30 days of departure.
Book with Confidence General Terms
For tours booked to depart between July 1, 2021 and April 30, 2023, the passenger will be responsible to pay the difference if the rebooked tour is priced higher than the original tour and will receive a travel credit for the difference that will be kept on file with G Adventures for two years from the date of rebooking if the rebooked tour is priced lower than the original tour.
If the rebooked tour is priced higher than the original tour, the passenger will be responsible to pay the difference. If the rebooked tour is priced lower than the original tour, the passenger will receive a travel credit for the difference that will be kept on file with G Adventures for two years from the date of rebooking. Any travel credit issued pursuant to this paragraph is subject to the terms of the G Adventures ‘Book with Confidence’ travel policy. Passengers may apply whatever discounts or promotions are available at the time of rebooking.
Passengers may make an unlimited number of initial bookings under this ‘Book with Confidence’ policy, however each such booking may only be cancelled and rebooked one time. Further tour or date changes after the first rebooking are subject to National Geographic Journeys standard terms and conditions. This policy does not entitle the passenger to a full refund. This policy does not apply to airfare or insurance. Any airline change or cancellation fees are solely the responsibility of the traveler and are subject to airline policies. No refunds will be provided in respect to any visas, travel insurance, or vaccines, which are solely the responsibility of the traveler.
The following tours are excluded from the G Adventures ‘Book with Confidence’ policy and are subject to standard booking terms and conditions:
- All National Geographic Journeys with G Adventures in Southern and Eastern Africa (DSCNF, DTANF, DKANG, DKKNG, DKTNG, DNBNG, DNENG, DNWNG, DRGNG, DRKNG, DSANG, DSBNG, DSCNG, DSENG, DSLNG, DSNNG, DSONG, DSSNG, DSTNG, DSUNG, DSVNG, DSXNG, DTENG, DTSNG, DTTNG, DZXNG)
- Select Classic Upgraded Tours (DSLJ, DSKJ, DSUJ, DSEJ, DSCGF, CMDJ)
- All trips which have a gorilla hiking permit in either Uganda or Rwanda (DURU, DRGNG, TDRDTN, DRKNG, DKMG, DKKG, DUKK, DKGN, DKNK, DUGZ, DSUA, DKGZ)
- All Private Travel bookings, including Off-the-rack and TailorMade, are excluded from the G Adventures ‘Book with Confidence’ Policy.
- Any tours that include an Inca Trail permit or Mount Kinabalu permit are subject to a non-refundable fee of USD $100 for any cancellations and rebookings under this G Adventures ‘Book with Confidence’ policy.
Bookings must be made by calling 1-800-281-2354, visiting natgeojourneys.com, or by contacting your local travel agent. Can be combined with any other offers, promotions or discounts. Any offer, promotions, or discounts applied to an initial booking may not be transferred to a rebooking, however rebookings are eligible for any applicable offers, promotions, or discounts in effect at the time of rebooking.
G Adventures reserves the right to withdraw this policy at any time without prior notice and to correct any errors, inaccuracies or omissions at any time without prior notice or liability. G Adventures reserves the right to cancel any booking due to unauthorized, altered, ineligible, or fraudulent use of the policy. G Adventures is not responsible for technical or system errors that may interfere with or otherwise prohibit the use of the promotion. All National Geographic Journeys and Family Journeys with G Adventures tours are subject to full booking conditions, found here.