How many times a day do you use a Google service? We search, we translate, we map, we email. The trade-off is that Google gets access to our personal virtual space and private affairs. They’ve probably come to know more about any one of us than the NSA. Try getting in touch with them. You start by googling “Google.” Right? You’ll find that there is a phone number for “customer service” and one for “media contact.” You’ll find an email address that journalists are advised to use to query Google. I began by sending an email, using my Google Gmail account. I explained the usual five W’s and in this case, the how, of using a 50-foot aerial boom lift